Goods that were sent to you, arrived broken

We thank you for your order and hope, your goods have arrived safely!

In case of breakage, please forward us an official statement from the post office, confirming the damage.

Please do not return merchandise before consulting us!
If you have to send the defective article back we would appreciate, if you could follow these instructions:

Return the goods only by normal mail.
DHL, Fedex or other organizations cost too much when receiving the parcel, and we will not accept it!

Please consider the following information for sending back the following articles: