Defective Products

Below you find a list of possible questions that could arise in the context of defective products and our answers.

Defective Products Questions

Check out our lists of international service stations for watches and for cuckoo clocks. You find information on where to find the next Service Center, product warranty and contact information for each brand.

Please do not return merchandise before consulting us.

Report the damage within 14 days of receipt with the defect report form.